FAQ

Frequently Asked Questions

How do I place an order?

To place an order, simply add the desired items to your cart and proceed to checkout. You'll be asked to enter your shipping and payment information, and you'll receive an order confirmation via email once your order has been processed.

What payment methods do you accept?

We accept all major credit cards, as well as PayPal, Apple Pay, and Google Pay.

 

How much does shipping cost?

Shipping costs vary depending on your location and the size and weight of your order. You can view the shipping cost at checkout before placing your order.

 

How long will it take to receive my order?

Delivery times vary depending on your location and the shipping method you choose at checkout. Standard shipping typically takes 7-14business days within the United States, while international orders may take longer.

 

What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you may return it for a full refund within 30 days of receipt. Please see our Returns & Exchanges page for more information.

How can I contact customer service?

You can reach our customer service team by email at JSMITH@MIRTHFULROOTS.COM or by phone at [insert phone number]. We're available Monday through Friday from 9am to 5pm EST.

Can I cancel my order?

If you need to cancel your order, please contact us as soon as possible. If your order has not yet shipped, we may be able to cancel it for you. If your order has already shipped, you may need to return it for a refund.